Our client a privately owned franchise dealership is looking to appoint the above.
The main job description and functions would include:
| Handle customer enquiries in person and via the telephone in a polite and professional manner at all times. |
| Ensure the correct parts are ordered in a timely manner and the best possible price and supply is achieved at all times. Ensure all retail part sales are pre-paid in advance. |
| Receiving of parts and bringing into stock correctly. |
| Ensure parts are returned in a timely manner and relevant paperwork is processed to the relevant departments. |
| Parts booked out upon receipt and delivered or collected with urgency and cost effectively. |
| Ensure workshop and bodyshop is kept in production by ensuring parts are available when required. |
| Ensuring each customer is aware of the services we offer and upsell opportunities are identified for all areas of the Company. |
| Process VHC workshop requests with urgency and accuracy supply prices and availability. |
| Handling payments and daily reconciliation of takings. |
| Liaise with all relevant departments within the Company to ensure the efficient running of the department. |
| To deal with any customer complaints relating to the Parts Department following the Company Complaints Procedure at all times. Any escalated claims to be passed to the Aftersales Manager. |
| To cover absent staff from within the department and assist where necessary to ensure the efficient running of the business. |
| Ensuring all sales opportunities are maximised and leads followed up. |
| Identifying opportunities within the Vehicle Parc and reporting any new leads to the Aftersales Manager for follow up and visit. |
| Carry out perpetual stock checks weekly. |
| Monitor unallocated stock daily. |
| Source and order consumables for the business at the best possible price and supply. |
| Ensure site security at all times |
| Ensure the department is kept clean and organised at all times. |
A competitive Salary and benefits package is on offer DOE to the right candidate.
CVs in the first instance to Paul Morris at paul.morris@bluepoppy.co.uk or please feel free to call me on 07775 646309 for any further information or a confidential conversation.
