Vehicle Sales Administrator – Cardiff

Our client a family run business is seeking an experienced Car Sales Administrator to join their successful and busy team in their dual brand franchise in Cardiff

You will ideally be currently working as a Vehicle Sales Administrator in the Motor Trade and have an in-depth knowledge of the systems and processes that are required in this often pressurised environment. You must have comprehensive knowledge of areas such as AFRL and vehicle licensing in general.

You will have experience of working with PINNACLE  (but knowledge of other systems is also desirable) and be an organised individual who can quickly become part of this team.

Preferred candidates must possess a real drive and professional approach, a confident telephone manner and be constantly using your initiative. You should be able to build long term trusting relations with your team. Candidates must also be exceptionally well organised with regard to their diary and administration and have a proactive approach.


To be responsible for all sales related administrative aspects of the order, supply and payment of new and used vehicles from within the dealership, in accordance with company and franchise policies.


Support the sales function by processing orders for new and used vehicles.

Ensure systems and vehicle files are set up and maintained accurately.

Complete and submit the relevant forms to conform to legalisation (V55, Vehicle Tax).

Raise relevant internal paperwork (purchase invoices, cheques, finance documents) ensuring accuracy at all times.

Carry out HPI checks on part exchange vehicles.

Maintain product knowledge through attendance at sales meetings and interaction with other functions within the dealership.

Maintain safe working practices and ensure compliance with the policies, processes and standards of the dealership.

Ensure that all customer contact is dealt with in a professional manner.

Ensure all queries are handled promptly and accurately.


Customer Focus
Awareness and understanding of how customer requirements can be met through the dealership

Ability to develop effective relationships with internal and external customers

Attention to Detail
Ability to pay attention to detail, ensuring work is completed to a high standard at all times

Ability to communicate clearly and concisely at all levels, with internal and external customers

Data Analysis
Ability to take information and analyse it for accuracy and content

Computer and Systems Literacy
Use relevant systems to ensure efficient and appropriate use of all electronic communication

A competitive package has been put together by the hiring Director for the right person.

CVs please in the first instance to Paul Morris at or please phone me on 07775 646309 for more information or for a confidential discussion.